Nobody wants pretty shoes that hurt after ten minutes of walking. If many different people say the same thing about a product, it is worth paying attention. Of course shipping delays can happen, but good communication reduces stress.
If anyone is interested in real user experiences, I sometimes write short notes about the shops I test.
You can find one of the pages here:
click here
(http://medic.zkgmu.kz/?option=com_k2&view=itemlist&task=user&id=5026668)
I also check if the store explains how to measure PD and frame size clearly. At least here we can see more honest opinions and not only polished marketing content. If a website gives a detailed guide for measurements, I feel more confident when ordering. A simple pair of glasses or a basic jacket that always works is worth a lot. If tracking never updates for weeks, I start to worry about the order. Comfort around the heel and toes is more important than super fancy design.
Maybe this is useful for someone.